Get In Touch

Contact JDT Custom Works

Questions about a product, custom order, or personalization? Reach out and we'll get back to you as soon as possible.

How Can We Help?

FAQ

General

We specialize in custom laser engraving, UV printing, signage, personalized gifts, business branding products, and custom fabrication projects for individuals and businesses.

Yes. We can work from your logo, artwork, sketch, or even just an idea. We also offer basic design assistance for customers who need help preparing artwork.

No minimums on many products. We handle everything from one-off custom pieces to large batch production runs.

Turnaround times vary by project type and quantity. Most standard orders are completed within 3–10 business
days. Rush services may be available.

Shipping

Yes. We ship throughout the United States. Shipping options vary based on product size and destination.

Because custom items are personalized, refunds are generally not available once production has started.
However, we will always work to resolve issues caused by production errors.

Rush production may be available depending on workload and project complexity.

Custom Orders

For most custom projects, yes. We provide digital proofs for approval before production begins.

Yes. Certain materials work exceptionally well for photo engraving, including slate, wood, anodized aluminum, and coated metals.

Usually, yes. This depends on the material and condition of the item. Contact us before sending or bringing customer-supplied products.


Yes. Many products qualify for volume pricing on larger orders.

Artwork & Design

Preferred formats include SVG, AI, EPS, PDF, PNG, and high-resolution JPG files.


Possibly. We can often recreate low-quality logos or convert artwork into production-ready files for engraving or printing. Additional design charges may apply depending on the complexity of the work involved.