Terms of service

Terms of Service

Last Updated: June 2026

Welcome to JDT Custom Works. By accessing or using our website, placing an order, or interacting with our services, you agree to be bound by the following Terms of Service. If you do not agree with these terms, please do not use our website or services.

  1. About JDT Custom Works

JDT Custom Works is a custom engraving and printing business located in New Waverly, Texas. We specialize in laser engraving, UV printing, custom gifts, awards, promotional products, signage, drinkware, and personalized items.

  1. Products and Customization

Many of our products are customized to order using customer-provided names, text, artwork, logos, and other personalization details.

Customers are responsible for reviewing all submitted information for accuracy before placing an order. JDT Custom Works is not responsible for spelling errors, incorrect dates, inaccurate information, or other mistakes provided during the ordering process.

Because customization may vary, product photos are intended to represent the general appearance of an item. Colors, materials, and finished appearance may vary slightly due to screen settings, natural material variations, and production processes.

  1. Orders

By placing an order, you agree that all information provided is accurate and complete.

Orders are subject to acceptance and availability. JDT Custom Works reserves the right to refuse, cancel, or limit any order at our discretion.

Once an order has entered production or customization, it may not be eligible for cancellation.

  1. Pricing and Payment

All prices are listed in U.S. Dollars.

Prices, promotions, and product availability may change without notice. Payment must be received before production or shipment of any order.

Applicable taxes and shipping charges will be calculated and displayed during checkout.

  1. Shipping and Delivery

Shipping times provided on our website are estimates and are not guaranteed.

JDT Custom Works is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other circumstances beyond our control.

Additional information regarding shipping can be found in our Shipping Policy.

  1. Returns and Refunds

Returns, exchanges, refunds, and cancellations are governed by our Return & Exchange Policy.

Custom and personalized products are generally non-returnable unless they arrive damaged, defective, or incorrect.

Please review our Return & Exchange Policy for complete details.

  1. Intellectual Property

All website content, including text, graphics, logos, product images, designs, and other materials, is the property of JDT Custom Works or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content from this website may be copied, reproduced, distributed, or used without prior written permission.

  1. Customer-Provided Content

By submitting artwork, logos, images, or other content for customization, you represent that you own the rights to that content or have permission to use it.

Customers assume responsibility for any copyright, trademark, or intellectual property issues arising from submitted materials.

JDT Custom Works reserves the right to refuse any design request that may violate intellectual property laws or that we deem inappropriate or unlawful.

  1. Limitation of Liability

To the fullest extent permitted by law, JDT Custom Works shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Our total liability for any claim relating to a product or order shall not exceed the amount paid for the product in question.

  1. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Changes become effective immediately upon posting to this page. Continued use of the website constitutes acceptance of any revised terms.

  1. Contact Information

If you have questions regarding these Terms of Service, please contact:

JDT Custom Works

Email: info@jdtcustomworks.com

Phone: 936-226-2308

Website: www.jdtcustomworks.com

Location: New Waverly, Texas, USA